Shipping policy

Shipping Policy – Panthari

At Panthari, we are committed to delivering your order safely, efficiently, and within a reasonable timeframe. Please review our Shipping Policy below.

Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Once your order is processed, it will be shipped as soon as possible.

After dispatch, you will receive a confirmation email with your tracking number.

Shipping Time

Estimated delivery times vary depending on your location:

United States: 5–10 business days
Europe: 5–10 business days
Canada & Australia: 6–12 business days
Rest of the World: 7–15 business days

Please note that these are estimated delivery times and may vary due to external factors such as customs processing, carrier delays, weather conditions, or peak seasons.

Shipping Cost

We offer:

Free Standard Shipping on all orders
Express Shipping options may be available at checkout, when applicable.

Order Tracking

All orders include a tracking number.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You can use the provided tracking information to follow the progress of your shipment.

Shipping Partners

We work with reliable international and local shipping carriers. Depending on the destination and shipping method, final delivery may be handled by carriers such as USPS, DHL, FedEx, or local postal services.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs duties, import taxes, or related charges are the responsibility of the customer.
Panthari is not responsible for delays caused by customs clearance or other government procedures.

Incorrect Address

Please ensure that your shipping address is complete and accurate before placing your order.

Panthari is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at:

pantharipay10@outlook.com

We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has been dispatched.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery timeframe or appears to be lost, please contact us at:

pantharipay10@outlook.com

We will assist you in reviewing the tracking information, contacting the appropriate shipping provider when necessary, and determining a suitable solution.

Split Shipments

In some cases, an order may be shipped in multiple packages due to product availability, fulfillment location, or to help provide faster delivery.

If your order is divided into multiple shipments, you may receive separate tracking information for each package.